NEED TO CHANGE YOUR PLAN?
YOU MAY CHANGE OR CANCEL YOUR MEMBERSHIP AT ANY TIME.
Changes take effect on the 1st day of the next month.
IF YOU WOULD LIKE TO CHANGE YOUR MEMBERSHIP PLAN:
If you’re downgrading your plan, both your monthly credit allotment and rollover amount reduce, which means your maximum credits you can have at any one time will be less. This can result in forfeited credits.
If you’re upgrading your plan, both your monthly credit allotment and rollover amount increase, which means your maximum credits you can have at any one time will be more.
If you would like to cancel your membersHIP:
You may continue to book sessions that are scheduled for a date prior to the first day of the next month, but may not schedule sessions beyond that.
If you have a negative credit balance, there will be one final settlement charged to your credit card on the first day of the next month.
Any legacy pricing will be permanently forfeited upon membership cancellation, and cannot be reinstated if you rejoin in the future.
There is no refund for forfeited or unused credits.
Credits cannot be shared, transferred, or redeemed.
Questions? Slack us!